Quality Management System (ISO 9001)

ISO 9001 is the internationally recognized standard for Quality Management Systems (QMS). It provides your company with a framework and set of principles that ensure a common sense approach to the management of your business activities to consistently achieve customer satisfaction.

What are the benefits?

  • Customer satisfaction – through delivery of products that consistently meet customer requirements.
  • Reduced operating costs – through continual improvement of processes and resulting operational efficiencies.
  • Improved stakeholder relationships including staff, customers and suppliers.
  • Legal compliance – by understanding how statutory and regulatory requirements impact on the organization and it’s your customers.
  • Improved risk management – through greater consistency and traceability of products and services.
  • Proven business credentials – through independent verification against recognized standards.
  • Ability to win more business – particularly where procurement specifications require certification as a condition to supply.

How to achieve certification?

Following steps are to be followed to implement EMS:

  1. Top Management’s Commitment
  2. Selection of Capable Consultant
  3. Documentation
  4. Implementation review
  5. Training
  6. Internal Audit
  7. Selection of Certification Agency
  8. Certification Audit

 Initial Certification Audit

The assessment process for achieving certification consists of a two stage Initial Certification Audit as follows:

 Stage 1 – the purpose of this visit is to confirm the readiness of the organization for full assessment.

The assessor will:

  • Confirm that the quality manual conforms to the requirements of ISO 9001
  • Confirm its implementation status
  • Confirm the scope of certification
  • Check legislative compliance
  • Produce a report that identifies any non-compliance or potential for non-compliance and agree a corrective action plan if required
  • Produce an assessment plan and confirm a date for the Stage 2 assessment visit.

 Stage 2 – the purpose of this visit is to confirm that the quality management system fully conforms to the requirements of ISO 9001:2008 in practice.

The assessor will:

  • Undertake sample audits of the processes and activities defined in the scope of assessment
  • Document how the system complies with the standard
  • Report any non-compliances or potential for non-compliance
  • Produce a surveillance plan and confirm a date for the first surveillance visit.

If the assessor identifies any non-conformance, the organization cannot be proceed until corrective action is taken and verified.

For more information about this service, contact our friendly team today. We will be pleased to help you.

contact us or email us at mkt@meqmp.net